@extends('layouts.master') @section('title', 'FAQ | Ajolla Inc') @section('links') @stop @section('content')
A. Ajolla is a mobile platform built to help organizations easily receive donations from their community. We believe through the ajolla method, local organizations can easily get the support they need to build better global communities.
A. Ajolla is a mobile platform that allows organizations to launch donation campaigns. This means that a local homeless shelter can request donations of $10 from 1,000 donors in order to offer more beds to the homeless.
A. We aim to support not-for-profit organizations and social enterprises that are tasked with solving local problems. We also aim to support struggling local small businesses that provide jobs and build communities.
A. It is free to both create an account and launch a donation campaign on ajolla but we charge a 5.5% commission plus our payment processing fees.
A. We take security on the platform seriously and with this in mind, we ensure every organization that launches a campaign is verified. With this in mind, donors can communicate with all users on the platform through messaging and ask questions directly.
A. Organizations are obligated to inform donors on what they need the funding for on their campaign page and are obligated to do what they promised donors.
A. Ajolla does not refund money once a campaign is successful and an entrepreneur has received their funding. Customers are advised to contact the entrepreneur and their business directly.
A. Starting a campaign is really easy on ajolla.
A. Donating on ajolla is easy.
A. Cards are charged as soon as donations are made.
A. The best way to find out if you can still support a campaign, is to message the campaign creator directly on ajolla.
A. Starting a campaign is really easy on ajolla.
A. Only individuals and organizations in the United States and Canada can create campaigns, but donors from around the world can support campaigns.
A. Do your research to know how much would be required to successfully achieve the goal your campaign is created for.
A. As much information as possible would increase your chances of running a successful campaign. From descriptions to photos, the more information you provide the better your campaign.
A. Customers from around the world can support campaigns but only users in the United States and Canada can create campaigns. We plan on adding more countries to the list of countries that can launch campaigns and when we do we would make announcements.